Warranty Claim Form
INSTRUCTIONS: ALL information in the first section of this form must be completed before submitting the claim form to Petersen Industries. Warranty Replacement parts will not be shipped unless a completed Warranty Claim Form has been received by Petersen Industries Parts and Service Team. The part in question is to be returned to Petersen Industries for warranty replacement approval. If a replacement part is needed immediately, we will ship the part and invoice you as if it were a parts order, and standard payment terms will apply. Once we receive the part in question and it is found to be defective, we will issue a credit against the original invoice. PETERSEN INDUSTRIES WILL NOT REIMBURSE WARRANTY WORK PERFORMED WITHOUT PRIOR WRITTEN AUTHORIZATION OR ANY AMOUNT IN EXCESS OF THE AMOUNT AUTHORIZED.
Unless diercted by the service department, all user must register for a user account before submitting a warranty request. If you do not already have an account please go to the link below and register as a new user. You will then be able to open and follow any service or warranty tickets through our website. This will allow us to provide fast and complete service. Thank you.